At Norwegian' Bunad, our biggest goal is to
well serve our fabulously loyal customers. If you're not completely satisfied
with your order, we will do everything we can to try and make it better!
Please look over your order as soon as you get it in your hands. If you think
that you've received a defective item please contact our customer service team via email to firstname.lastname@example.org within 3 business days of receipt of your order. If
you were sent incorrect items or are missing items from your order, please
contact our customer service team as soon as possible so we can get that mishap
sorted out for you!
Here is a simple run-down of the rules and procedures for returns:
· Items can be returned for store credit only, issued in the form of a gift
card sent via email. We cannot issue refunds.
· All returns must be received within 30 days and must be postmarked within 7 days of the date of receiving your order.
· Anything purchased with any form of personalization is a FINAL SALE and is
not eligible for return.
· Anything purchased at a discounted price is a FINAL SALE and is not eligible
· Returned items must remain un-washed and unworn.
· Include your original receipt return confirmation code which will be provided
to you upon contacting customer service. (It helps us out if you circle the
item(s) you wish to return.)
· Shipping is non-refundable, unless there was a mistake on our end.
· Please allow our team 5-7 business days to process your return once it is
received at our warehouse.
*Please allow 5-10 days for package transit. This will ensure that we receive
your return within the 30 day window.
*Please note that our return policy applies to both domestic and international